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RNA Online SUBSCRIBER HELP & SERVICES:
Institutional Subscriptions

[ COST ] [Frequently Asked Questions] [Terms and Conditions]

For the most part, an Institutional Online Subscription authorizes use at a localized site. A "site" is an organizational unit, and may be academic or nonacademic. For organizations located in more than one city, each city office is considered a different site. For organizations within the same city that are administered independently, each office is considered a different site.

For example, each campus in the State University of New York system is considered a different site, and each branch or office of UpJohn Laboratories is considered a different site.

Individuals who are not RNA Society members may subscribe at the Individual (Non-Member) level, at the Institutional level, or may want to consider applying for RNA Society membership.

Ordering Procedure

Subscribing to RNA Online is a 2 step process:

First, you must follow your usual "new serial" ordering procedures to subscribe to the paper and/or online only versions of RNA, ISSN 1355-8382. The paper version also provides online access. Payment should be made to your subscription agent or directly to RNA Society.

Second, once your serial vendor or RNA Society has received payment, you will receive a letter with instructions for obtaining access to the World Wide Web edition; the letter will direct you to an online form. You will be asked to provide the following information necessary to activate your subscription to RNA Online:

Institution's IP Address(es)
[CRITICAL INFORMATION ABOUT IP ADDRESSES -- READ THIS]

Contact name, title, phone, fax, and email

Customer number (included with the letter)

We will send you the address of this web form and instructions for filling it out after we verify payment. Your institution will not have access to the full RNA Online until you complete this second step.

If you are having access problems...

A letter has been sent out instructing subscribers on how to sign on to the online journal. If you are having difficulties in accessing the material, please read the following instructions:

If you are subscribing to RNA directly through RNA Society (not using a book agent), please give us a call at 1-800-842-4388 (US & Canada), 516-422-4100 (all other locations) or fax us at 1-800-422-4097 and we will try to assist you. Make sure that the subscription ID number we provided you with is available.

If you are subscribing to RNA through a book agent and the issues are being shipped directly to your address, please give us a call at 1-800-842-4388 (US & Canada), 516-422-4100 (all other locations) or fax us at 1-800-422-4097 and we will try to assist you. Make sure that the subscriber ID number we provided you with is available.

If you are subscribing to RNA through a book agent and the issues are being sent to them at their collection place, please call your book agent and ask them to provide us with documentation that identifies you as a subscriber. Without documentation, you will not be identified as a paid subscriber and we will not be able to help you from our office.

We are doing our best to accommodate you. Thank you for your assistance and understanding.